Last Updated: November 18, 2022.
IMPORTANT: By purchasing Peace Out, LLC (“Peace Out”) products for resale, you agree to adhere to this Reseller Policy.
In order to ensure Peace Out’s resellers are able to sustain healthy margins on Peace Out’s products (“Products”) and ensure that Peace Out’s end-users are being provided a quality sales experience, expertise, and customer support, Peace Out has announced this reseller policy (the “Reseller Policy”). Peace Out believes that its end-user customers are best served by having resellers who market the Products as premium brand products and who provide an outstanding level of service and support to their end-user customers.
Peace Out has also decided that, in order to maintain and protect the viability of the Peace Out’s reseller network for the Products, in order to protect the value associated with Peace Out in connection with its products, and in order to ensure high-quality support by resellers to end-users of those Products, resellers must comply with the following terms and conditions:
Reseller is prohibited from selling the Products unless it applies for and is approved in writing by Peace Out. If Reseller has information or reasonably suspects that any person is purchasing and reselling or distributing the Products in a manner not authorized by Peace Out or in violation of this Reseller Policy, Reseller must promptly notify Peace Out. Reseller must provide Peace Out with any supplemental information, documents and reports that Peace Out may request in order to validate Reseller’s compliance with this Reseller Policy and to support Peace Out’s warranty support and customer support obligations and initiatives. If Peace Out determines in its sole discretion that there has been a violation of this Reseller Policy and so notifies the Reseller, the Reseller must cease any reselling within two business days of the date Reseller receives notice from Peace Out by removing all offers for the Products from all websites. If applicable, at its own cost, the Reseller must also retrieve inventory of the Products placed on consignment with any online marketplace and available for reselling. In addition, Peace Out may also immediately and without notice (i) deny for a period of up to 90 days any promotional allowances which the Reseller would otherwise have been eligible for; and/or (ii) refuse to accept orders from the Reseller and place the Reseller on the Peace Out’s “Do Not Sell” List for a specified period. Resellers on the “Do Not Sell” list are ineligible to purchase the Products from Peace Out. If any Reseller repeatedly violates the terms of the Reseller Policy, Peace Out may suspend promotional allowances, refuse orders and place the Reseller on the “Do Not Sell” list for longer periods or permanently.
Resale of the Products on the Internet or Internet marketplaces, including, but not limited to, Amazon, eBay, Walmart, or Reseller’s webpage, is strictly prohibited unless Reseller receives prior written approval from Peace Out for each individual URL.
Unless approved by Peace Out in writing, Reseller may only purchase the Products for resale to consumers and end user customers. Reseller may not resell the Products to other Resellers, distributors or for further distribution in any manner.
Reseller is prohibited from selling or transferring any Products to any person or entity for resale. Reseller agrees to restrict, cease, or limit the sale of the Products to anyone at the request of Peace Out. To ensure the authenticity and quality of the Products, Reseller is prohibited from offering for sale or selling any product bearing a trademark, copyright, patent, or name associated with Peace Out that Reseller purchased or obtained from a source other than directly from Peace Out. If any significant quantity of Products purchased by Reseller are lost or stolen, Reseller will promptly report such event to Peace Out.
Reseller may only sell and advertise for sale the Products within the United States. Peace Out expressly prohibits Reseller from acquiring products or soliciting or consummating sales outside of the United States.
Reseller is prohibited from using the intellectual property of Peace Out, including, but not limited to, trademarks, tradenames, product images, marketing banners, and other digital assets, without written consent from Peace Out.
Reseller is prohibited from offering for sale or selling any specific Product, to any individual customer, in any multipacks or bundles without written permission from Peace Out. Reseller is prohibited from offering for sale or selling any product bundles containing any Product without written permission from Peace Out. Reseller is prohibited from causing or allowing the Products to be sold anywhere or in any manner, including third-party internet marketplace, where the Reseller is unable to certify that all the Products purchased from Reseller are fulfilled with products that Reseller purchased directly from Peace Out.
Reseller is prohibiting from offering for sale or selling the Products that are not in their original packaging. Relabeling, repackaging, and other alterations are not permitted. Tampering with, defacing, or otherwise altering any serial number, UPC code, batch or lot code, or other identifying information on the Products or their packaging is prohibited. Reseller is prohibited from removing, translating, or modifying the contents of any label or literature on or accompanying the Products.
Reseller agrees to conduct its business in a reasonable and ethical manner at all times and shall neither engage in any deceptive, misleading, or unethical practices or advertising at any time, nor make any warranties or representations concerning the Products except as authorized by Peace Out in writing. Reseller agrees to comply with any and all applicable laws, rules, regulations, and policies relating to the advertising, sale, and marketing of the Products. Approved Resellers may extend to any proper purchaser of the Products the original manufacturer’s warranty in accordance with its terms. Reseller may not modify or alter the original manufacturer’s warranty, represent, or characterize the original manufacturer’s warranty in any misleading manner, or extend its own warranty with respect to the Products. Reseller must adhere to Peace Out’s warranty and customer support obligations and initiatives.
Reseller agrees to comply with all Peace Out quality control standards, including, but not limited to, advertising, storage, shipping, and claims guidelines and requirements.
Reseller agrees to provide the highest level of customer service. Reseller and its sales personnel agree to be familiar with all the Products marketed for sale and must obtain sufficient product knowledge to advise customers on the selection of the Products, as well as any applicable warranty, guarantee, or return policy.
To ensure the safety and well-being of the end users of the Products, Reseller agrees to co-operate with Peace Out with respect to any Product recall or other consumer safety information dissemination efforts. Reseller agrees to track the Products it purchases and to store all such the Products at locations in compliance with this Policy. At Peace Out’s request, Reseller will provide Peace Out with (a) a list of all storage locations utilized by Reseller, (b) an inventory of the Products maintained at each such storage location, and (c) physical access for Peace Out to perform an inventory count to confirm the amounts and locations of Products at Reseller’s stated locations.
Reseller agrees to indemnify, defend and hold Peace Out harmless from and against any and all claims, actions, damages, losses and expenses (including reasonable attorney’s fees) ( collectively “Loss”) that Peace Out may incur to the extent that such Loss arises out of or results from (i) a breach of any term or condition in this Reseller Policy by Reseller, (ii) a breach of any representation made or warranty pursuant to this Reseller Policy by Reseller, (iii) any negligent acts or omissions of Reseller, (iv) any personal injury (including death) or illness experienced by any consumer of the Products caused by Reseller’s acts or omissions, (v) any quality or condition of or inherent defect introduced into the Products after the time of delivery to Reseller; or (vi) the conduct of Reseller’s business.
PEACE OUT reserves the right to update and modify this Reseller Policy at any time. The updated policy will take effect immediately after the posting or delivery of the updated policy to Reseller. Reseller’s continued use, advertising, offering for sale, or sale of the Products after the posting or receipt of the new Reseller Policy will be deemed Reseller’s acceptance of the new Reseller Policy. Peace Out’s sales personnel have no authority to modify or grant exceptions to this Reseller Policy.
If you have questions about this Reseller Policy, please email brandprotection@peaceoutinc.com.
